Frequently Asked Questions

Below we’ve provided answers to questions we often receive. If you have any additional questions feel free to contact us.

• Do Kinetico systems add salt to the water I drink?

  Water softeners work on a principle known as ion-exchange, where hardness mineral ions are replaced with soft sodium ions. The sodium ions are taken from water softener salt, which is held in a reservoir. The level of sodium added to water during this process depends on the hardness of the water. But studies show that softened water does not significantly contribute to the average person’s daily sodium intake.

• Isn’t the public water supply already treated?

  The Water & Sewerage Corporation regularly tests public water supplies for contaminants such as pathogens and disinfects the water with chlorine. However, these tests are conducted at the source and the quality of water produced by the WSC is not necessarily the quality that will enter your home, especially as the distribution system deteriorates. And the byproducts of chlorine can cause health problems.

• Isn’t bottled water better than tap water?

  While bottled water is generally of good quality, the industry is largely self-regulated and quality controls vary. Other issues include cost, convenience and usability. A Kinetico filtration system is less expensive than the time and costs associated with bringing bottled water into your home or office. And you will never have to ration water. Treating your own water at home eliminates the need for carrying bulky plastic bottles, which eventually end up in a landfill.

• Do filters remove important minerals from my water?

  Studies have found that minerals in drinking water make essentially no contribution to personal health and may even be present in forms your body can’t absorb. You are much better off maintaining a balanced diet that provides an adequate supply of important vitamins and minerals. For those who want to add healthy minerals to their drinking water, Kinetico systems are available that do this.

• How much water should I drink in a day?

  Water affects our bodily functions and our ability to fight disease. The positive effects of drinking plenty of good quality water can be seen in all aspects of our health and appearance. In a typical day, we eliminate two to three litres of water, which must be replaced to maintain good health. Caffeinated drinks and soft drinks have limited water replacement value as they are diuretics which promote water loss. Juices can help, but they contain calories that may be a problem for some people. Water is totally calorie-free. It is recommended that we drink eight 10-ounce glasses a day.

• What are the effects of chlorine in our drinking water?

  Chlorinating water supplies has been the standard treatment worldwide to eliminate the danger of deadly water-borne diseases such as cholera and typhoid. But there are concerns about the safety of chlorine itself when it comes to drinking water. When chlorine breaks down organic material it creates by-products that have been linked to increases in the incidence of certain types of cancer. The United States has set limits on the amount of chlorine by-products permissible in drinking water. Eliminating these by-products should be a primary objective of any water treatment plan.

• What exactly is soft water?

  Water commonly contains hardness elements such as calcium and magnesium – essentially dissolved rock. Soft water is when these minerals are removed through a process known as ion exchange. Hard water promotes scale buildup on fixtures and water-using appliances and produces less lather from shampoos and soaps. Using soft water saves money on cleansers, protects plumbing and appliances, and provides better water for bathing. Hardness minerals also detract from the taste of the water you drink.

• How expensive are water treatment systems?

  A whole house water treatment system will pay for itself in many ways. Treatment helps your water heater run more efficiently, reducing energy costs. Treated water is easier on your pipes, fixtures and water-using appliances, resulting in fewer repairs and related costs. And treated water requires less soaps and shampoos for everyday cleaning. A drinking water system is much more convenient and economical than buying bottled water. And Kinetico systems require no electricity to operate.

• Can I buy a water treatment system directly from Kinetico?

  Kinetico doesn’t sell directly to consumers. PureWater Systems is Kinetico’s approved dealer in the Bahamas. Our staff are fully trained and factory authorized to ensure your new Kinetico system is properly sized and professionally installed. Our technicians have easy access to replacement parts and consumables.

• Why do people use water filters?

  Filters are used to upgrade the quality, taste and appearance of drinking water. They can also eliminate concerns about contaminants and other health hazards in regular tap water. Filters can address rust staining, chlorine taste and smell, cloudy water, metallic or earthy tastes and smells, and rotten-egg smells. Contaminants causing these problems are trapped by the filter and flushed out of the system. Point-of-use filters are used to treat water for cooking or drinking. Point-of-entry systems treat all water that enters a building.

• What is reverse osmosis?

  Water is forced through a semi-permeable membrane that prevents most contaminants from passing through. Kinetics’s reverse osmosis systems with multi-step filtration eliminate nearly all disease-causing organisms, salt and most chemical contaminants. Water produced from reverse osmosis very nearly reaches the purity of distilled water, but in a much shorter time and without using any electricity. It also tastes better.

• What is your most popular residential water treatment solution?

  The H20 Whole House Water Treatment System consists of a water softener to treat incoming water as it enters the home. A reverse osmosis system provides ultra-high purity water for the small portion of your total water usage that is actually consumed.